How poor reviews online can damage your business

 Poor reviews can damage your reputation Customer service was usually the first point of call customers can vented their frustration or complaints to but with social media now being the main source of complaints, its definitely worth keeping an eye on your social media mentions. With blogs, Twitter, Google+ and Facebook, everyone can be a […]

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Becoming an opinion leader in your profession

become an opinion leader in your field It has been recognised that organisations that take an opinion leader role in their industry grow faster and more profitably than the competition. “Opinion leader” companies tend to be included in new business shortlists and client project pitches. These companies and their top staff are widely consulted across […]

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